Main Features

 

System

 

  • Single platform solution
  • Rapid Service roll out
  • Pre-configured templates
  • Scalability – Phased investment
  • Quick, flexible reporting
  • Open database architecture allowing for extended reporting functions and use of external scripts.

 

Switching

 

  • Carrier-grade softswitch, gatekeeper, registrar and proxy functionality, SIP and H323 protocol support
  • Protocols transparent conversion
  • Network protection capabilities
  • Advanced routing, single entry point into VoIP infrastructure
  • Flexible proxy methods
  • Video support

 

Class 5 features

 

  • Hold, music on hold
  • Call transfer: blind and attended
  • Conditional find me/follow me, different rules depending on caller ID
  • Voicemail with personalized voice messages for different callers
  • Ring/Hunt groups

 

Billing

 

  • Various authentication methods Prepaid/Postpaid accounts
  • Robust engine, full integration with the softswitch. Cooperation with MySQL
  • Advanced billing features, support for monthly calling plans, prepaid and postpaid accounts

 

Management interface

  • Real-time traffic and systems
  • Performance monitor, Windows graphical interface, web-based interface

 

Web interface for end-users

  • Customizable customer self care web interface
  • Admin section
  • Ready to use design templates
  • CDRs, payments, invoices, address book, users profile and others
  • Sending SMS, web Callback
  • Flash Web phone
  • Instant messenger with video conferencing
  • Contacts

 

IP IVR (Phone to Phone calling cards module)

 

  • Customizable IVR scenarios (XML), ready to use templates, Caller ID recognition
  • One or two stage calling procedures, support for DIDs as access numbers

 

Softphones – Vippie and SIPLink

 

  • Based on SIP protocol, proprietary VoIP tunnel technology – Making/Receiving calls even behind VoIP blockades
  • Full integration with the web interface, quick access to Voicemail
  • Sending SMS, Instant Messaging – Chat, presence, file transfer
  • Address book shared with the Web Portal interface
  • G729, G722, G711 and other codecs

 

Callback

 

  • Authentication by caller ID or PIN, various methods of realizing Callback
  • Support for DIDs as Callback service numbers, SMS and Web triggered Callback
  • Embedded IVR system

 

Resellers system (VSR)

  • Multilevel structure, Web-based comprehensive interface
  • Support for multi-currency
  • Customizable web interface for end-users, integration with the E-Shop

 

Callshop

 

  • Real-time monitoring and billing, booths visualization
  • Standalone and web based versions invoicing

 

E-Shop

 

  • Various payments processors Credit cards, PayPal, Moneybookers
  • Automatic sign-up procedure, recharge by vouchers/PIN
  • Basket for selling products online.

 

SMS module

 

  • Support for HTTP, SIP and SMPP protocols
  • Extended routing plan with support for multiple SMS providers integrated with the softphone and the end-users web interface
  • Support for wholesale SMS traffic.

 

PBX hosted platform module

 

  • Multi-tenant hosted PBX platform
  • Voice, video, SMS, IM support
  • Video conference from web
  • Enhanced company structure and user accounts management
  • Ring/Hunt groups
  • IVR scenarios

 

Unified messaging

 

  • Voicemail to email as an attachment (MP3)
  • Voicemail notification to email or SMS
  • Voicemail transcription with forward to email or SMS
  • SMS forward to email
  • SMS forward to external SMS number